Issued by: Ro&Yu GmbH, Austria
Collaborating Entities: Gutnov Solutions E.U., Whale Solutions FZCO, and Equals Money
This document sets forth the terms under which Ro&Yu GmbH, an Austrian registered entity, extends the ACE membership service, an exclusive club offering lifestyle management and select financial services to qualifying private individuals and corporate entities. ACE, by design, integrates with trusted regional agents—Gutnov Solutions E.U. in the European Union and Whale Solutions FZCO in the United Arab Emirates—and operates in collaboration with Equals Money, our licensed partner for financial services.The offerings detailed herein aim to provide an optimal blend of concierge lifestyle support and secure financial access, with services tailored exclusively to meet the discerning needs of ACE members.
ACE's suite of services, delivered in cooperation with regional agents and Equals Money, comprises:
Lifestyle Management and Events Coordination: Managed by Gutnov Solutions E.U. for the European market and Whale Solutions FZCO for the UAE market, ACE's services include organizing bespoke events, comprehensive logistical arrangements, and customized promotional campaigns, all rendered in strict adherence to local regulatory requirements.
Financial Facilitation: Through a carefully structured white-label agreement with Equals Money, ACE offers qualified clients access to IBAN issuance, virtual and physical payment cards, and international transfer capabilities. It is imperative to note that ACE itself is not a financial institution. Any access to banking functionalities is contingent upon successful KYC and compliance verification conducted solely by Equals Money's compliance department, which evaluates each application based on its internal standards and applicable regulations.
Eligibility, Onboarding, and Compliance
Eligibility Criteria: The ACE membership is available to individuals and corporate clients who successfully complete the onboarding and compliance process.
Initial Onboarding and Information Collection: Our regional agents, Gutnov Solutions E.U. and Whale Solutions FZCO, manage the intake of prospective clients, gathering essential data for identity verification and preliminary KYC (Know Your Customer) compliance. This preliminary data supports an initial review but does not constitute final approval.
KYC and Compliance for Financial Products: All financial service applicants must meet the compliance standards enforced by Equals Money, including full KYC verification. ACE disclaims any assurance regarding successful application outcomes. Only upon a positive compliance decision from Equals Money will the applicant be granted access to banking functionalities, including IBAN issuance and associated payment solutions. ACE is not liable for any denial of service resulting from non-compliance with Equals Money's regulatory framework.
Membership Fees and Service Charges: Payments for ACE club membership, as well as any bespoke projects or services rendered, are collected by our agents based on geographic market distribution. Gutnov Solutions E.U. manages payments in the European Union, while Whale Solutions FZCO handles transactions in the UAE.
Banking and Payment Solutions: Clients who meet Equals Money's compliance requirements gain access to dedicated banking products, including but not limited to IBAN accounts and payment cards. These financial services are exclusively provided under the auspices of Equals Money, with ACE functioning solely as an intermediary facilitator without assuming any obligations or liabilities tied to banking service performance.
Fund Management via Regional Agents: Client funds received by ACE agents, whether for club memberships or specialized services, are directed to Ro&Yu GmbH. These funds are subsequently allocated to cover operational expenses, marketing outlays, and other project-specific costs associated with ACE's offerings. All transactions are conducted in compliance with established financial regulations applicable to Ro&Yu GmbH as an Austrian entity.
Equals Money Payment Solutions: Equals Money exclusively administers financial transactions, subject to the legal and regulatory oversight of the European Union's EBA (European Banking Authority) Guidelines, the Payment Services Directive 2 (PSD2), and all relevant AML (Anti-Money Laundering) and CTF (Counter-Terrorism Financing) standards.
ACE's operations, in alignment with Ro&Yu GmbH's status as an Austrian company, comply with the regulatory frameworks of Austria and the broader European Union, including:
Data Protection and Privacy: Compliance with the General Data Protection Regulation (GDPR) (EU Regulation 2016/679) governs all aspects of data handling and client confidentiality within ACE's operations.
Financial Services Compliance: Services are rendered in line with the PSD2 Directive, ensuring transparency, security, and consumer protection for clients engaging with Equals Money's banking products.
AML and CTF Compliance: Rigorous adherence to Anti-Money Laundering and Counter-Terrorism Financing protocols ensures that all financial interactions conducted via Equals Money are compliant with both EU and UK regulations, with stringent checks implemented at every stage of the KYC process.
Disclaimer: ACE, under Ro&Yu GmbH, does not represent itself as a financial institution. Access to banking functionalities, such as IBAN issuance or card access, is granted solely at the discretion of Equals Money, contingent on full compliance with their KYC requirements. ACE assumes no responsibility for client acceptance or denial and disclaims any guarantees concerning the outcome of compliance evaluations by Equals Money's team.
By engaging with ACE services, clients acknowledge and accept these terms and conditions in their entirety. Any interaction or engagement with ACE's offerings, including payment for memberships, bespoke projects, or banking services, constitutes formal acceptance of these terms. Ro&Yu GmbH, alongside its agents and Equals Money, commits to providing premium service in strict compliance with the outlined regulatory requirements.
For further information, clarifications, or to initiate the onboarding process, please contact us at ace@royu.at.
Company Name: Ro&Yu GmbH
Registered Address: 1010 Wien, Getreidemarkt 14/34, Vienna, Austria
Company Registration Number: 392436m
GLN: 9110018040026
Contact Email: ace@royu.at